Title, I have $1k USD in ETH and I want to store it in a personal wallet. Couldnt find the button to withdraw, only send to over revolut contacts, so I contacted support. Initially support guided me to Crypto->Withdraw but when I said I didn’t have that, the agents disconnected. 5 times in a row, 5 different people, the support chats were dropped, I made new ones until I got connected to a ‘manager’ who told me a big writeup that aparently Revolut doesnt currently support withdrawls. Theres support pages on their site guiding how to do exactly that… withdraw to an external wallet…. What?
Bullshit?? I have a Revolut manager telling me over a support chat that I cannot withdraw my crypto from their exchange…. What the fuck?
Okay holy shit, they just linked me a TOS specific to Australia…. WTF????
“Withdrawing cryptocurrency
You cannot withdraw the cryptocurrency from your Revolut account and the beneficial interest you hold in the cryptocurrency does not entitle you to receive the digital cryptographic keys on which the cryptocurrency is stored.”
Great…. Fucking Australian government, typical.
submitted by /u/Strife14
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