Binance Liquidated me for $19,000 and offered a $2,500 voucher to stay quiet — Should I go public with the full case?

Would anyone even care? Would it matter?

A few days ago, Binance liquidated my futures positions. But something was off:

They didn’t use my available wallet balance to protect my positions — yet later took all of it as a 100% liquidation fee.

I reached out to support with detailed calculations, evidence, and screenshots. After days of back and forth, they offered me a $2,500 “goodwill” voucher, asking me to sign a waiver and stay silent.

I never accepted. I lost over $19,000 — not from a bad trade, but from a broken liquidation system that left funds unused and later drained. I spent months building a trading bot that was working well — until this event. and never imagined the real risk would come from the exchange itself. Now I can’t even afford to run it. Support shut down my futures account “for my well-being” after I refused the voucher. I told them multiple times — Binance didn’t just liquidate me, they caused 3x more damage than the actual loss. They didn’t understand that I had loans running. They didn’t care that I wasn’t asking for favors — I was simply asking them not to treat me like I was gambling in a casino.

When their system failed to use my available funds to protect my position, they took 3x the loss and called it a “fee.” If this could happen to me — it can happen to anyone. And if it does, you may never get that money back.

I have all the data, screenshots, chat logs, offer and documents — and I’m considering making everything public. Would anyone even care? Would it matter? If you believe this deserves more light, or if you’ve experienced anything similar, speak up.

If anyone believes the crypto community deserves transparency — help share this, or say what you think. I’m not expecting anything — but if someone feels like helping in any way, thank you from the heart.