Triggering

I was going to title this post: “Simone Biles quits on team USA”. That’s a bold statement that I’m predicting many will post in the days an hours to come. I don’t really believe that that’s an accurate statement. There will be plenty of defenders, but probably many, many detractors. […]

The “Demand” of Services

Something occurred to me the other day while I was talking to a colleague about business. We were discussing services and how certain customers were difficult to deal with. In service industries, customers are bread and butter. But not all customers are awesome and pretty much everyone has a “karen” […]